Order Tracking

1.How do I know whether my order has been shipped?

To check whether your order has been shipped, you can go to Visit "My Orders",Find the order, and check the order status.

1.1. Awaiting Shipment: Platform has not yet shipped it. You may wait for the shipment or contact Online customer service to get more information.

1.2. Awaiting Delivery: Platform has shipped the order. You may check the tracking status and wait for the delivery.

You can Track the parcel after goods is sent out.

2.Why is there no tracking info after shipment?

After sends out the order, it usually takes 3 days at most for the tracking information to be updated.

If tracking information on the order page is still not updated 3 days after shipment, you may contact the platform for more information or try to track the parcel by yourself.

3.When will the platform send out the order?

After successful payment, the platform will be preparing the shipment and send the goods in due time. If the shipment is not completed in the required time on the order page, bbelegant.com will close the order and return all the funds to you.

 

 

 

 

 

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