Logistics Delivery Method

1.logistics mode

After receiving the customer's order on bbelegant platform, we will ship the goods by air. This kind of customer has fast reception time and good shopping experience.

2. Delivery Guarantees

We offer guaranteed delivery on certain delivery speeds and select products. When guaranteed delivery is available on an order, we'll state this on the checkout page, with the associated delivery date and cost.

2.1.Guaranteed Delivery Terms and Conditions

If we provide a guaranteed delivery date on the checkout page your money may be refunded if we miss our promised delivery date.

2.2.The following requirements must be met to qualify for a delivery guarantee refund:

•Order is shipping to eligible address.

•Your credit or debit card must be successfully charged before the deadline displayed on the checkout page.

•The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.

3.About Shipping Restrictions

3.1.Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.

3.2.You'll be notified at checkout if we're unable to ship specific items to the address you've selected.

4.How are Shipping and Delivery Dates Calculated?

4.1.Transit time is based on your chosen shipping speed. We calculate transit time using business days. Saturday and Sunday don't usually count toward the transit time. An exception to this is when a weekend delivery option is available during checkout. We also take holidays into account when calculating the transit time.

4.2. Free Shipping

Your order will be processed and sent within 7 days and your order will arrive within 15 days. We process and ship your order in the most cost-efficient way possible so we can offer free shipping. If you notice that your items haven't shipped yet, don't worry. We may take a little longer than you expect to ship out your order, but we'll ship in time for the expected delivery date.

5.Deliveries from bbelegant

5.1. Bbelegant will provide free delivery service to customers by designated logistics companies

5.2. Under normal circumstances, we will ensure that the goods will arrive at your package within the time specified by us, except for irresistible natural factors (tsunami, earthquake, typhoon, etc.) and human factors (war, protests, etc.).

6.Distribution information

6.1.If no one is at the receiving address, we will put the package in a safe place. If a secure location is not available or delivery requires presence, we will email you. We tried delivery for three days in a row. If the third attempt fails, your package will be returned to us and we will refund.

6.2. Order tracking sometimes shows that we have delivered your package, but you have not received it. Check whether the package is provided by the receptionist or neighbor. Please be sure to contact the delivery driver for more information.




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